Both Administrators and Caregivers are often required to communicate with Doctors, Family Members, Social Services etc, and it is imperative professional communication skills are used at all times. As an Administrator this mind set must be driven from the top down.  The tools and the training of your staff in understanding confidentiality and implementing professional [...]

It is the beginning of the holiday season, what do you have planned for your residence and family members during these busy times? In addition November is Alzheimer’s Awareness Month which is a great time to make a difference. As you prepare your activities for your residence, early and proper planning is essential in making [...]

RCFE State Licensing under Title 22 requires proof of insurance at time of application and during licensed operations. Similar to ADC and CDC operations, however it does not state what kind of insurance. This has left many facilities Owners and Administrators in a state of confusion and requests to licensing for answers have fallen short. [...]

Hello, my name is Jim Nocero, your Health Care Facility Commercial Protection Advisor. I have extensive knowledge in Care Facility operations and there Risk Management requirements. I believe we would both agree how important it is to reduce these costs and to assure our business and investments are safe and secure. As a past RCFE [...]