Both Administrators and Caregivers are often required to communicate with Doctors, Family Members, Social Services etc, and it is imperative professional communication skills are used at all times. As an Administrator this mind set must be driven from the top down.  The tools and the training of your staff in understanding confidentiality and implementing professional [...]

It is the beginning of the holiday season, what do you have planned for your residence and family members during these busy times? In addition November is Alzheimer’s Awareness Month which is a great time to make a difference. As you prepare your activities for your residence, early and proper planning is essential in making [...]